We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.

Advanced Analytics timeline/session event processing is recovering from an issue caused by our cloud provider due to underlying hardware issues on the host. Since the cause of the issue has been identified and adequate steps have been taken to resolve it, currently no action is required by the customer. We will keep monitoring this event. Should you need more information, please feel free to reach out to us via a support case.

As we continue to observe the issue, we have escalated this issue to our Customer Success Support team. Kindly follow case number 93864 for the latest updates. '

We will now close this monitoring notification.

The Advanced Analytics UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case

Advanced Analytics UI is now available. We are continuing to monitor the situation. If you have any questions or concerns, please feel free to raise a Support Case.

We’re experiencing a service outage with our Security Operations Platform where ingestion into your Advanced Analytics platform may be impacted. Our team is working diligently to restore services as fast as possible. We apologize for any inconvenience.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

Your region has gone live on Nov 17, 2024 at 18:23 UTC. Exabeam will continue to monitor closely. The sorryapp notification will be closed by Nov 18, 2024 at 11:00 UTC if there are no additional concerns. Should you need more information or encounter any issue, please feel free to reach out to us via a support case.

At this time Exabeam has seen no additional issues with your environment and will close this incident. Should you need more information or encounter any issue, please feel free to reach out to us via a support case.

Cloud Connector will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Cloud Connector will continue processing data from where it left off. Release Notes are available at: https://docs.exabeam.com/en/cloud-connectors/all/release-notes/131242-what-s-new.html

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The scheduled maintenance is now complete.